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Particulars (Computer Service Charges)
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Charges
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Remote Support, Consultant Fee (Only for Desktops & Network)
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Rs. 200.00
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Desktop Call (Normal Call - E.g Application Installation / Driver Problem)
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Rs. 350.00
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Desktop Call (Normal Call - E.g Application Installation / Driver Problem)
Multiple Calls at one site.
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Rs. 300.00
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Desktop Call (Virus Issue)
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Rs. 400.00
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Desktop Call (Re installation Operating System)
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Rs. 450.00
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Desktop Call (Fresh Installation Operating System & All Required Software and Drivers.) (License Required)
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Rs. 500.00
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Network Call (Rj45 Connector, Cat5 Cable Problem, NIC Card Configuration, IP Address Configuration , Any Application Related to Network, Printer Sharing, Files & Folder Sharing)
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Rs. 400.00
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Laptop Call (Normal Call - E.g Application Installation / Driver Problem)
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Rs. 400.00
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Laptop Call (Virus Issue)
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Rs. 450.00
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Laptop Call (Re installation Operating System)
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Rs. 650.00
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Laptop Call (Fresh Installation Operating System & All Required Software and Drivers.) (License Required)
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Rs. 800.00
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Server Call (Normal Call - E.g Application Installation / Driver Problem)
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Rs. 600.00
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Server Call (Linux / Unix)
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Rs. 1200.00
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Server Call (Fresh Installation Windows Operating System, Driver, Software, Microsoft Application, File & Folder Rights, Active Directory) (License Required)
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Rs. 5000.00
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Mail Server (Microsoft Exchange up to 25 Users) (License Required)
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Rs. 8000.00
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Firewall (Microsoft ISA up to 25 Users) (License Required)
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Rs. 12000.00
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Firewall (Kerio up to 10 Users) (License Required)
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Rs. 6000.00
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Firewall (Linux Indian up to 25 Users) (GNU License)
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Rs. 15000.00
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WSUS Server (At one location, up to 25 users)
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Rs. 6000.00
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Anti virus Server (up to 25 Users) (License Required)
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Rs. 5000.00
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Site to Site VPN & Client to Server VPN (On MTNL Broadband Line)
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Rs. 5000.00
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Particulars (Computer Service Charges)
|
Charges
|
|
Remote Support, Consultant Fee (Only for Desktops & Network)
|
Rs. 200.00
|
|
Desktop Call (Normal Call - E.g Application Installation / Driver Problem)
|
Rs. 350.00
|
|
Desktop Call (Normal Call - E.g Application Installation / Driver Problem)
Multiple Calls at one site.
|
Rs. 300.00
|
|
Desktop Call (Virus Issue)
|
Rs. 400.00
|
|
Desktop Call (Re installation Operating System)
|
Rs. 450.00
|
|
Desktop Call (Fresh Installation Operating System & All Required Software and Drivers.) (License Required)
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Rs. 500.00
|
|
Network Call (Rj45 Connector, Cat5 Cable Problem, NIC Card Configuration, IP Address Configuration , Any Application Related to Network, Printer Sharing, Files & Folder Sharing)
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Rs. 400.00
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|
Laptop Call (Normal Call - E.g Application Installation / Driver Problem)
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Rs. 400.00
|
|
Laptop Call (Virus Issue)
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Rs. 450.00
|
|
Laptop Call (Re installation Operating System)
|
Rs. 650.00
|
|
Laptop Call (Fresh Installation Operating System & All Required Software and Drivers.) (License Required)
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Rs. 800.00
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Server Call (Normal Call - E.g Application Installation / Driver Problem)
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Rs. 600.00
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Server Call (Linux / Unix)
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Rs. 1200.00
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Server Call (Fresh Installation Windows Operating System, Driver, Software, Microsoft Application, File & Folder Rights, Active Directory) (License Required)
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Rs. 5000.00
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Mail Server (Microsoft Exchange up to 25 Users) (License Required)
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Rs. 8000.00
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Firewall (Microsoft ISA up to 25 Users) (License Required)
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Rs. 12000.00
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Firewall (Kerio up to 10 Users) (License Required)
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Rs. 6000.00
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Firewall (Linux Indian up to 25 Users) (GNU License)
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Rs. 15000.00
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WSUS Server (At one location, up to 25 users)
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Rs. 6000.00
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Anti virus Server (up to 25 Users) (License Required)
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Rs. 5000.00
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Site to Site VPN & Client to Server VPN (On MTNL Broadband Line)
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Rs. 5000.00
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Standard Rate Card for Annual Maintenance Contract
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Non- Comprehensive A. M. C. for Desktops, Western Region, Mumbai
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Charges
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If Desktop Computer <= 5
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Rs. 2,000.00
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If Desktop Computer => 10
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Rs. 1,500.00
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For Laptops
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If Laptop <= 5
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Rs. 3,500.00
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If Laptop => 10
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Rs. 2,500.00
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Comprehensive Annual Maintenance Contract (C.A.M.C)
12 months on site
Including Labour + Spares
Replacement of Spares, if available
Routine preventive Maintenance
Priority in Support
Ideal for Serious user who think Time is Money
Non–Comprehensive Annual Maintenance Contract (N.A.M.C.)
12 months on site
Including Labour
Routine preventive Maintenance
Priority in Support
Ideal for Big Installation Base.
DOES NOT INCLUDE
§ Monitor picture tube
§ Support on Software Application Packages
§ Hard disk drive media
§ Printer head, ribbons, cartridges, knob
§ Any physical breakdowns due to operator’s negligence
§ Any failure due to power failure, fire, short-circuits, earth leakage.
§ All add-ons Viz.Anti-virus cards, Cd-rom lenses, sound cards, speakers,fax-modem units, backup devices, Lan cards.
§ All kinds of power devices such as Spike guards, Stabilizers, Ups system, CVT’s etc.
§ Replacement of faulty spares will be provided subjected to avaibilty.(Transportation cost has to be borne by party as per actual)
Non-comprehensive AMC Terms
§ contract is non-transferable.
§ contract will be for 12 months on site.
§ Three Preventive Maintenance will be provided during contract.
§ The calls will be attended within 24 hours from lodging complaints.
§ Full amount has to be paid in advance at time of renewal.
§ The complaints will be attended from 10 a.m. to 6.p.m. except Sundays, bank holidays, public holidays.
§ In case the problem is not solved at site the party has to bear the cost of transportation & duties (if applicable).
§ The above said contract DOES NOT INCLUDE any spares.
§ Replacement of faulty spares will be provided subjected to avaibilty.
Comprehensive AMC Terms
§ contract is non-transferable.
§ contract will be for 12 months on site.
§ Three Preventive Maintenance will be provided during contract.
§ The calls will be attended within 24 hours from lodging complaints.
§ Full amount has to be paid in advance at time of renewal.
§ The complaints will be attended from 10 a.m. to 6.p.m. except Sundays, bank holidays, public holidays.
§ In case the problem is not solved at site the party has to bear the cost of transportation & duties (if applicable).
